Frequently Asked Questions
1.- ¿What are the ages considered for children prices?
Infant 0-4 years – no cost.
Children 5-11 years – child rate.
Adults: 12 years and more.
2.-¿What is the capacity of the rooms?
Kainga King or Twin: 02 adults + 01 child
Kainga Family: 02 Adult + 02 children (2 rooms)
Maunga Suite and Family suite: 02 adults + 02 children
3.- ¿How is the view from the rooms?
The rooms are on the front row have full ocean view, rooms on the second row have partial ocean view.
4.- ¿Do you have handicap rooms?
Yes, we have one room.
5.- ¿Is there air conditioning in the rooms?
Yes, all rooms have air conditioning.
6. ¿Are pets allowed?
No, only service pets.
7. ¿Is there a gym?
Si, it has an elliptical, treadmill, weight machines and a free weights section.
8. ¿Where can I book my stay?
You can book through our web page www.hangaroa.cl, through the email firstname.lastname@example.org or calling at +56(2)29570300.
1.-¿What are check in – check out hours?
Check in: 16:00hrs
Check Out: 11:00hrs
2.- ¿What are the hours of the restaurants and bars?
Vaikoa (Bar Piscina):
10:00 to 18:00
Breaskfast: 07:30 am to 10:30 am
Lunch: 13:00 hrs to 15:30 hrs
Dinner: 18:00 hrs to 22:30 hrs
Bar: 18:00 hrs to 23:30 hrs
3.- ¿Pool hours?
09:00 am to 19:00
4.- ¿Spa hours?
09:00 am to 20:00 hrs.
5.- ¿What are the hours and costs of the activities?
We offer additional activities such as bike rentals, horseback riding, diving, trekking and rental motorcycles. To access these programs you must book them at the reception.
6. ¿Where do I buy the ticket to the National Park?
Tickets are not included in the rate, you can request to include then in your reservation, buy them previously at the airport or directly at CONAF.
(It is advisable to buy them in advance or at the airport, for easier to access).
7. ¿How long does the ticket to the park last?
The ticket last your whole stay in the island and you must always carry it, since it would be required in every touristic site.
Hotel to downtown; 10 minutes walking, 3 minutes by car.
Hotel to airport; 5 by car. (les than 1 mile).
1. ¿How is the weather
Rapa Nui has a rainy tropical climate with an average temperature that exceeds 23°C in summer and 18ºC in winter. The warmest month is February and the coldest August. It has high humidity throughout the year, with values that do not descend 77%.